The iPECS Cloud system day/night time can be set manually via a desk phone connected to the cloud platform however there are some per-requisites in order to set this up:

• The system default time schedule must be set to automatic.
• The user must have the option enabled by an admin in their settings on the portal.

The default short code for changing the day/night mode is 538 but this can be changed if required in the administrator portal.

The user setting to allow day/night mode change is found in User / User Setup / Feature:

Once enabled, dialing 538 or the relevant short code on the users handset will present the following screen where they can choose the mode for the system:

This can be changed as required at any time and will override the timed setting however the next timed schedule change will operate as normal.

Log in to the admin portal

Go to: Call Manager / Group Settings / Hunt Group

Hunt Group

• Click 'Add'
• Enter group name
• Enter group extension number
• Set hunt type: Circular / First Idle / Longest Idle / Multi-Ring
• Set 'Ring to busy member when idle': Use / Not Use
• Set 'Group No Answer Forward Priority': Use / Not Use
• Set 'Direct Dial Call Number' if required
• Set 'Time Schedule'

Members

• Click 'Change' and add/remove members by selecting in the box and using the central arrows to move in/out.  Existing members are on the left and available members are on the right.

Options

• Set 'Type':  Not Used / Use / All Members Busy or Unregistered / No Answer / Queuing Overflow or No Answer
• Set 'Time': Always / Day / Night / Timed
• Set 'Destination'
• Set 'No Answer Time' (overflow time to next destination)

If a manual day/night speed dial button has been set on a users phone to call 538 or the relevant short code then the button will display the following BLF colour indications depending on what mode the system is in.

Automatic: Orange

Day: None

Night: Red

Timed: Orange

Shared Line Voicemail creation

Menu - Call Manager / Shared Line

Add

• Click 'Add'
• Choose Site
• Enter extension no.
• Choose 'Direct Dial Call Number' if required
• Enter a description for the line
• Click the Digit Number Setting cog icon
• Set 'Extension Password' and save

Add Voicemail Feature

• Click 'Digit Number Setting' cog: 
• Click 'Feature' tab:  
• Click 'Additional Feature' + icon:  
• Tick 'Voice Mail' and add
• Enter ' Password' for Voice Mail and save

Menu - User / User Feature Configuration

• Enter the extension number for the shared line and click Quick Search
• Click Modify
• Set 'Call Forward Type' to Unconditional
• Set Call Forward Destination to 'Voice Mail'
• Set 'No Answer Call Forward Time to 1 second